Proven Cross-Functional Leader Experienced in Program Management,
Product Development, Team Management and Business Consulting
High Tech Gal
303.437.7993
Development of a Business Optimization plan; Stabilize; Sustain; Scale.
Developed a Billing File process schedule, metrics and management.
Established a Program Management methodology; Issues; Schedule; Risk Management.
Managed an IT engagement processes to assist in stabilizing the IT environment.
Developed a new service model to create an operations organization and specialized Tier2 teams.
Provided consultation and planning for major data conversion effort for new Quote to Cash system
Managed all Storage product launches for the storage marketing group and developing business process for sales readiness.
Provided product data models for product development, sales order management and manufacturing.
Sun Microsystems: Cross Functional Program Manager for the Single Price List (SPL) project.
Provided business process analysis for the Single Price List (SPL) project to transition the legacy StorageTek products to the standard set of classic Sun business processes and applications.
This program transitioned 55 products {4 billion dollar program} to one pricelist to enable the sales force, partners, and customers to more easily access and take full advantage of Sun's end-to-end solutions.
Developed “Life of a Part Number” data flow model/diagrams to understand all the impacts to IT systems and business processes.
Created project plans based on this data flow model to implement the integration.
Requirements process management for Telelogic DOORS® for end to end product testing.
Provided requirements analysis, feasibility and data models.
Developed reporting metrics, methodology and data model for all cross functional test management.
Requirement management that included all analysis, tracking and any data mapping for RAID disk management.
Accountable to executive sponsors for schedule, budget, and quality of all program elements.
Lead high-level sessions for program plan and schedule development.
Reviewed and approved project plans for conformance to program strategy and program plan and schedule.
Acted as the communications conduit to executive sponsors and program steering committee and conducts periodic briefings/status updates.
Escalated decisions to executive sponsors as necessary
Managed product releases for hardware and software through manufacturing.
Provided Broadband implementation management for 64 state counties use of statewide WAN.
Provided marketing and sales support for rural community connectivity including presentations to community leaders.
Created the product branding to create a professional looking service model and produced a product & support web site.
Developed the pricing model and product structures for full ATM internet services.
Created all order and service processes including all form development and required data needed for the processes.
Provided all workflow process diagrams and procedural documentation for the CRM business.
Produced legislative reporting metrics, data model development and report creation.
Created and designed an Access database to support CRM and reporting metrics.
E-Rate consultant and marketing management for over 181 school districts/libraries and became the 2nd largest internet provider for Colorado.